Simply Lifestyle Co., Ltd.
January 1, 2021
Information We Collect About You
Upon registration and use of the Simply Lifestyle Co., Ltd.’s User Interface (either as a consumer or partner), certain data may be collected including, Name, Email, Password, Contact Phone Number, Address…, payment methods and order details in order for a user profile to be developed to further customize the user’s experience.
We may also collect device type and unique identifier when you use our Services. We use this information to provide you with the most up to date application version and features.
If you are applying for a job on our site, we may collect personal information such as your name, email address, phone number, and additional information such as resume, gender, and ethnicity. We use the information collected within this area of the site to determine your (qualifications) suitability for the position to which you have applied and to be able to contact you to set up an interview.
To allow us to serve your needs better, we may use “cookies” to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies can be disabled or controlled by setting your preference within your web browser.
How We Use Your Information
Our main goal in collecting information is to provide you with the best experience when using the Services. We use this information to monitor which features of the Services that are used most, to allow you to view your order history, view any promotions we may currently be running, and to determine which features we might be able to improve. We use the information collected so that we can provide you with the correct app version depending on your device type, for troubleshooting and in some cases marketing purposes.
The Company may use your Internet Protocol (IP) address to help diagnose potential problems with our computer server and to administer the Website. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.
When you use the Simply Lifestyle Co., Ltd.’s Services in order to complete your requested orders we may need to disclose certain information, including but not limited to the delivery address and contact details, to our third-party service providers. We will take all steps reasonably necessary to ensure that your data is treated securely and used only in accordance with our instructions and directions.
We will send you service-related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance we might send you an email.
Based upon the personally identifiable information you provide us, we will send you a welcoming email and SMS message which we may use to verify your username, password, and mobile phone number. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We may communicate with you by email, telephone, or SMS.
Cancelation and Refund
All reservation for Services with SIMPLY is non-refundable / non-cancellable, and the credit card provided will be charged the full amount at the time of placing the order.
Purchased prepaid credits (including Monthly Package and the remaining balances, if any), item damage and/or loss compensation, loyalty points either with/without the expiry date, with/without affiliated third parties (e.g. credit card issuer reward programs, frequent flyers program, etc.), or with/without physical claim documents, all cannot be redeemed for cash.
In case any refunds are processed. All refunds are processed to the original payment method used to place the order. The Charge of 3.5% for the card fee is non-refundable
We reserve the right to change, modify, and/or cancel our refund policy without prior notice.
Our Disclosure of Your Information
The Company may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to process payment, provide customer support, to host our job application form, to perform Website-related services, maintenance services, database management, web analytics and to improve the Website’s features or to assist us in analyzing how our Website and Service are used. These third parties will have access to your personal information solely to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Access to Personal Information
You have the right to view and amend your personal information by sending us an emailing us at firstname.lastname@example.org
We will retain your information for as long as your account is active. If you wish to cancel your account, contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The personally identifiable information we collect is securely stored within our database. However, as effective as encryption technology is, no security system is completely impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to the Company. We recommend that you not disclose your password to anyone.
We may update this privacy statement to reflect changes to our information practices. If we make any significant changes, we will notify you by email or sms. We encourage you to periodically review this page for the latest information on our privacy practices.
Our Corporate Address:
SIMPLY LIFESTYLE COMPANY LIMITED
Head Office: 2218/18-19 Chan Road, Chong Nonsi Subdistrict, Yannawa District, Bangkok 10120.
Tax ID: 0105563069647
Office Hour: Monday-Saturday 9AM-6PM
*You may also contact our support team at firstname.lastname@example.org